Telecom Managed Services

FSPL Managed Services are;

Network Field Maintenance & Support Services PM & CM
Network Operation and Maintenance

Network Field Maintenance & Support Services PM & CM

Preventive & Corrective Maintenance of below areas,

Preventive & Corrective Maintenance of below areas,
Core Network Elements (MSC,BSC, BTS) Transmission Systems
Access Networks like WiMax, FTTH etc.
Fiber Networks
Electrical Equipment & other Facilities.

Technical Support and Process Management:

Technical Help Desk
Acceptance Testing
Type Approval Testing
Process Management activities

Logistics & Vendor Management:

Spares Management
Warehouse Management
Repair & Return coordination
3rd party Vendor Management

Network Operation and Maintenance:

Fault Management & Trouble Shooting Management
Root Cause Analysis Support & Reporting
Upgrade/Capacity Management
Configuration Management
KPI Measurement
Backup management & Recovery support
Database Management
Remote Infrastructure Alarm Monitoring and resolution
Onsite and remote Infrastructure monitoring
Field Scheduling & Dispatch Management